Contact
Tell us what you need
Want to try ZCRM, need advice for a sales team selling on Zalo, or need technical support — leave your details and our team will get back to you during business hours.
Contact details
- Hotline
- 0945031039
- Working hours
- Monday – Saturday, 8:00 AM – 5:30 PM
- Sales email
- [email protected]
- Recruitment email
- [email protected]
- Other enquiries
- [email protected]
Before you send
Frequently asked questions
ZCRM paces friend requests and messages within safe, randomized limits, uses a dedicated proxy per account, and provides a channel-health dashboard for early warnings — these features reduce risk, but they are not an absolute guarantee since Zalo's own policies can change.
Yes. The ZCRM App for iOS and Android lets sales reply to customers, view customer profiles, manage appointments and handle follow-ups right on their phone, synced with the web version.
Zalo OA, Facebook Messenger, Instagram, WhatsApp, website webchat, plus automatic lead capture from Facebook Lead Ads, Zalo Ads and TikTok Lead Gen.
Customer phone numbers can be masked with a Privacy PIN, access is scoped by role and by individual Zalo account, and important actions are recorded in an audit log.