ZCRM

Operations reporting

Track your sales teamin 30 seconds every morning

A 6-tile KPI dashboard and 6 reporting modules give business owners a daily view of sales operations, Zalo account health and the pipeline, without asking each person.

  • A 6-tile KPI dashboard with message, pipeline and customer-source charts
  • Export Excel reports by date range for status meetings
6-tile KPI overview dashboard

Operations reporting

Explore the features

From the overview dashboard to 6 detailed reporting modules, every sales operations metric lives inside ZCRM.

ZCRM's 6-tile KPI overview dashboard

Overview dashboard

6 KPI tiles plus message, pipeline and customer-source charts on one screen.

ZCRM's executive overview report

Executive overview

An executive view combining sales and operations performance in one report.

Zalo account operations report

Zalo account operations

Track which accounts perform well and which need attention based on real numbers.

Report on employee interactions with customers

Sales & Team

See which salesperson is engaging well with customers, to support whoever needs it.

Pipeline and Lead Pool report

Pipeline & Lead Pool

See conversion performance across pipeline stages and lead distribution speed.

Advanced analytics in ZCRM

Advanced analytics

Dig deeper into the numbers beyond the default reports when more detail is needed.

Six views of one sales team

Each reporting module answers a different operations question, all drawn from the same underlying data.

  • 6-tile KPI dashboard
  • Executive overview
  • Zalo account operations
  • Sales & Team
  • Pipeline & Lead Pool
  • Customer engagement
  • Audit & system health
  • Excel report export
  • Advanced analytics
6-tile KPI overview dashboard

Dashboard

Grasp operations in 30 seconds each morning

The overview dashboard has 6 KPI tiles plus message, pipeline and customer-source charts, letting owners grasp the situation without asking each salesperson.

Data updates continuously, so every number on the dashboard reflects what's actually happening.

  • Overview dashboard with 6 KPI tiles
  • Message, pipeline and customer-source charts
  • No need to ask each salesperson for status
Zalo account operations report

6 report modules

See performance from several angles

Six report modules — Executive overview, Zalo account operations, Sales & Team, Pipeline & Lead Pool, Customer engagement, Audit & system health — each answer a specific operations question.

This lets managers see which salesperson closes well, which account is weakening, and which customers show signs of drifting away.

  • 6 modules: Executive overview, Zalo account operations, Sales & Team
  • Pipeline & Lead Pool, Customer engagement, Audit & system health
  • See which salesperson closes well, which account is weak, which customers may leave
Advanced analytics screen in ZCRM

Export & analytics

Export Excel for status meetings, dig deeper when needed

Export Excel reports by date range for status meetings or for reporting to leadership who don't use the software.

When the default reports aren't enough, advanced analytics helps dig into more detailed numbers.

  • Export Excel reports by date range
  • Fits reporting to leadership who don't use the software
  • Advanced analytics to dig deeper beyond the default reports

A 30-second morning dashboard

6 KPI tiles and charts to grasp the situation without asking each salesperson.

Six reporting angles

From executive, Zalo accounts, sales & team, to pipeline and customer engagement.

Export Excel by date range

Ready for status meetings and reporting to leadership without opening the software.

See your sales team's operations report

Book a demo so the ZCRM team can walk you through the dashboard and 6 reporting modules with your own data.