API & Webhook
A public REST API secured by X-API-Key and real-time event webhooks let businesses connect ZCRM to internal systems, Google Sheets or Zapier without depending on ZCRM's own dev team.
API & Webhook
From calling the API, receiving webhooks, to connecting Google Sheets and Zapier, a business's technical team has everything it needs to integrate ZCRM.
Call the API, authenticated with X-API-Key, to read and write CRM data from another system.
Subscribe to new-message, new-customer, and Zalo connect/disconnect events.
Connect the CRM to the no-code ecosystem many small and mid-size businesses already use.
Embed webchat on the company website, managed in the same integrations and channel-connection area.
Every event that happens in ZCRM can be pulled or pushed to another system in real time.
Public REST API
Businesses call the Public REST API, authenticated with X-API-Key, to connect the CRM to internal systems like an ERP or a sales website without depending on ZCRM's own dev team.
Authenticating with a business-specific API key keeps data access control clear.
Webhook
Webhooks push events such as a new message, a new customer, or Zalo connecting or disconnecting to another system the moment they happen.
For example, a business can configure a new customer record to automatically write into an internal Google Sheet.
No-code integrations
Google Sheets and Zapier integration lets small and mid-size businesses connect the CRM to their existing no-code tools without writing code.
ZCRM also supports a mobile PWA, letting it be installed like a standalone app on the phone straight from the browser, with no app store download.
Authenticated with X-API-Key to connect the CRM to internal systems.
Push new-message and new-customer events to another system instantly.
Connect to your existing no-code ecosystem with no coding required.
Book a demo so the ZCRM team can walk you through calling the Public REST API and setting up your first webhook.
